COVID-19 is caused by the SARS-CoV-2 virus which causes a contagious respiratory illness.
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COVID-19 Symptoms
COVID-19 symptoms may appear 2-14 days after exposure to the virus, ranging from mild to severe. Possible symptoms include:
Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea
Get Ahead of Your Symptoms F-A-S-T with WellNow
Scheduling Made Simple
Schedule an appointment online at your nearest WellNow Urgent Care location.
Simply walk in - WellNow takes walk-ins 7 days a week.
If you already have a positive at-home test, you can consult with an expert on WellNow Virtual Care 24/7.
Treatment Plans and Medications
If you test positive, our team will be ready with antiviral prescriptions.
Paxlovid is available to patients who qualify.
Express COVID-19 Testing with WellNow Virtual Care
Get your COVID-19 visit started from wherever you are with WellNow virtual care.
If you are experiencing symptoms of COVID-19, you can start your visit with a WellNow provider from the comfort of home.
You can then walk into your nearest WellNow center for an express confirmatory antigen test.
Your Virtual Care provider will give you all the documentation you need to receive an express antigen test at your nearest WellNow.
If medically necessary, eligible patients can have COVID-19 antiviral medication, sent directly to their pharmacy.
No additional registration or payment required – simply swab and go!
COVID-19 FAQs
How do I check in for COVID-19 testing?
You are welcome to simply walk in for COVID-19 testing. No appointment and no prescription required. If preferred, you may schedule your visit at your nearest WellNow Urgent Care location.
If you check in online, upon arrival, please respond to your appointment text with “here” and wait in your car until you receive further notification.
What tests do you offer and what are the differences?
COVID-19 rapid antigen testing is available in our NY locations only. PCR lab testing is available at all WellNow centers. No appointment and no prescription necessary. Simply walk in or, if preferred, you can book your visit at a WellNow center of your choice. See below for testing details.
Rapid antigen testing:
Directly screens for the virus and indicates if a patient currently has the virus
Test type: Nasal swab processed on-site
Result time: Approximately 15 minutes. If your test is negative, you have the option of taking a confirmatory PCR test, which typically results within 48-72 hours.
COVID-19 PCR molecular testing:
Directly screens for the virus and indicates if a patient currently has the virus
Test type: Nasal Swab sent to a local lab partner
Available at: All WellNow centers
Result time: COVID-19 PCR tests administered at all locations. Results within 48-72 hours.
How do I get the results of my COVID-19 PCR test?
All of WellNow's COVID PCR testing is sent to Quest Labs. Please sign up for MyQuest to receive your results. Click here for easy-to-follow instructions.
Can I be tested and treated for COVID-19 symptoms via WellNow Virtual Care?
Yes, patients experiencing non-life-threatening COVID-19 symptoms have the option to start their visit with a WellNow provider via our virtual care service, and then walk into their nearest WellNow center for an express confirmatory antigen test with no additional registration or payment required — simply swab and go!
If medically necessary, eligible patients can have COVID-19 antiviral medication, such as Paxlovid or Molnupiravir, sent directly to their pharmacy.
Start a virtual visit here.
Can I register for COVID-19 testing using WellNow virtual care?
Yes. If you are experiencing symptoms of COVID-19, you can start your visit with a WellNow provider.
Your Virtual Care provider will give you all the documentation you need to receive an express antigen test at your nearest WellNow.
Then, you can just walk into your nearest WellNow center and receive an express confirmatory antigen test with no additional registration or payment required – simply swab and go!
What happens if my COVID-19 result is positive?
All positive COVID-19 PCR swab test results will receive a direct phone call from one of our team members.
If medically necessary, eligible patients can have COVID-19 antiviral medication, such as Paxlovid or Molnupiravir, sent directly to their pharmacy.
Can I be re-tested for COVID-19 after a positive test result?
If you have tested positive for COVID-19 in the past 5 days, you are still considered to be positive for COVID-19. The CDC recommends resuming normal activities only when you have improved symptoms and no fever without fever-reducing medication for at least 24 hours. If you request us to retest you while you are still in this period, WellNow is obligated to include your previous test results in the medical recommendations we provide during your visit today.
What if I have new COVID-19 symptoms?
If you have recovered from a COVID-19 infection but develop new symptoms, talk to your healthcare provider. While some providers may offer retesting for patients with symptoms, at WellNow we find a symptomatic approach to be most effective.
At your in-person or virtual appointment, your doctor will ask about your symptoms, take your medical history, and perform an exam if needed. Based on your symptoms, your doctor will assess your COVID-19 risk. At this time, they will also advise you on your next steps, including instructions for treatment and isolation if necessary.
Will you test for a travel requirement?
We will test those that need a test prior to travel.
We offer a Molecular PCR (Polymerase Chain Reaction) test for travel purposes. This is a Nucleic Acid Amplification Test (NAAT) with results in 48 - 72 hours. This type of test satisfies most travel requirements, please check with your specific airline carrier.
When should you visit urgent care for COVID-19 treatment?
If you think you may have COVID-19, don't delay getting tested. The earlier you're diagnosed; the more effective treatment will be. Check in online or walk in to a
WellNow location nearest you.
This medical information has been reviewed for accuracy by Dr. Robert Biernbaum, Chief Medical Officer for WellNow Urgent Care.
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